Unleash Your Gaming Potential
Experience next-level gaming precision with our Wired Gaming Mouse. Designed for both casual and competitive gamers, this mouse promises a game-changing experience. Whether you’re chasing high scores or climbing the eSports ranks, the advanced features of this mouse will be your trusty sidekick.
Product Features:
- Advanced Sensor: Featuring a HERO 25K sensor, enjoy unparalleled accuracy and response.
- Customizability at Its Finest: With 11 programmable buttons, customize your gameplay experience. From rapid-fire to intricate macro settings, you’re in control.
- Travel-friendly: With onboard memory, carry your personalized settings wherever you go.
- Optimal Comfort: Five adjustable 3.6g counterweights ensure a grip and feel tailored to your hand, enhancing your gaming marathon sessions.
- Unique Dual-Mode Roller: Switch between modes for a seamless scrolling experience.
- Vibrant RGB Backlit: Stand out with customizable lighting options. Set the tone for your gaming setup.
Why This Mouse?
When is this product best used? Whenever precision, customizability, and comfort matter – be it during intense gaming matches, graphic design tasks, or daily browsing.
What makes this mouse special? Beyond its impressive technical specifications, it’s the attention to detail. From the ergonomics ensuring long-hour comfort to the adjustable weights allowing a unique ‘fit’ for every user, it’s clear that every facet of this mouse was designed with the user in mind.
Benefits:
- Enhanced gaming performance and precision.
- High degree of customization to suit individual preferences.
- Travel-ready with onboard memory configurations.
- Comfortable for prolonged usage.
- Matches well with both desktops and laptops.
- Adaptable for both gaming and professional use.
Important Notice:
Please note, due to international logistics restrictions, the mouse will not include a battery upon arrival. However, rest assured that the product you receive is original and of top-notch quality. Any discrepancies between product and packaging serial numbers are due to separate management and tracking systems for products and packaging.
Ready to Elevate Your Gaming Experience?
Don’t settle for less. Dive into the world of precision gaming with our Wired Gaming Mouse. Whether you’re a seasoned gamer or just starting out, this mouse offers everything you need and more. Get yours today and dominate the gaming arena!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of luminessa.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of luminessa.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of luminessa.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://luminessa.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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