Introducing the Ultimate Cat Climbing Experience
Transform your feline friend’s life with our Luxury Solid Wood Cat Climbing Castle, a lavish retreat designed for endless exploration, comfort, and fun. Crafted from premium materials and boasting a space-efficient design, this cat tree is the pinnacle of pet furniture, offering a unique blend of luxury and practicality that cat owners will adore.
Product Features
Our Cat Climbing Castle is not just any cat tree; it’s a comprehensive adventure zone made from the finest linen and solid wood, ensuring durability and long-lasting enjoyment. With its robust sisal-wrapped posts, your cat can indulge in their natural scratching instincts, promoting healthy claws and preventing unwanted furniture damage. The integrated summer large nest provides a cozy escape for lounging and snoozing, making it the perfect sanctuary for your furry friend.
Why Choose Our Cat Climbing Castle?
- Space-Saving Design: Despite its large size, our cat tree is ingeniously designed to fit comfortably in your living space without occupying too much area.
- Durable Materials: The combination of solid wood and high-quality linen ensures that your cat’s new favorite spot remains intact through all their adventures.
- Multifunctional: From climbing to scratching, lounging to playing, this cat tree offers everything your cat needs for their physical and mental well-being.
- Easy to Assemble: With clear instructions and all necessary tools included, setting up your Cat Climbing Castle is a breeze.
When to Use
Our Cat Climbing Castle is perfect for all seasons, especially summer, providing a cool, comfortable nest for relaxation. It’s ideal for indoor use, fitting seamlessly into any corner of your home, from the living room to the bedroom. Whether your cat is a climber, scratcher, lounger, or all of the above, they’ll find their bliss in this multifaceted cat tree.
What Makes Our Product Special?
Unlike generic cat trees, our Cat Climbing Castle stands out with its superior craftsmanship, eco-friendly materials, and elegant design that complements your home decor. The solid wood construction not only adds a touch of luxury but also guarantees stability and safety for your pet, making it a special haven for them to enjoy day in and day out.
Make Your Cat’s Dream Come True
Don’t wait any longer to give your cat the gift of ultimate comfort and joy. The Luxury Solid Wood Cat Climbing Castle is more than just a cat tree; it’s a statement of love for your pet. Order now and watch your furry friend reign supreme in their very own cat climber castle!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of luminessa.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of luminessa.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of luminessa.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://luminessa.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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