Discover the Perfect Blend of Style and Fun for Your Feline Friend
Introducing the ultimate cat haven – our Japanese Style Rattan Cat Tree. Merging sophisticated design with endless fun, this cat tree is the ideal choice for pet owners looking to provide their furry friends with a luxurious yet playful space. Crafted with care and designed to blend seamlessly into your home décor, this cat climbing frame is more than just a pet accessory; it’s a statement of love for your cat.
Why Choose Our Rattan Cat Tree?
Our cat tree stands out for its unique combination of features, designed with your cat’s happiness and your home’s aesthetic in mind. Here’s what makes it special:
- Japanese-Inspired Design: With its simple yet elegant Japanese style, this cat tree adds a touch of sophistication to any room.
- High-Quality Rattan Material: Durable and pet-friendly, the rattan construction ensures your cat’s safety and the longevity of the climbing frame.
- Integrated Jumping Platform and Villa: Provides ample space for your cat to jump, play, and rest, catering to their natural instincts.
- Sisal Tunnel: Ideal for scratching and exploring, helping to keep your cat entertained and their claws healthy.
- Non-Covering Structure: Offers easy access and encourages natural climbing behavior, suitable for cats of all ages.
When to Use
Perfect for all seasons, this cat tree is particularly beneficial during the summer months when your cat seeks cool, airy places to rest. It’s also ideal for indoor use any time of the year, providing your pet with a safe and stimulating environment to exercise and relax.
Product Benefits at a Glance
- Enhances your home’s aesthetic with its stylish design.
- Keeps your cat entertained, active, and safe.
- Supports healthy scratching habits with the sisal tunnel.
- Easy to integrate into any living space due to its non-obtrusive size.
- Made with high-quality, durable materials for longevity.
Make Your Cat’s Day, Every Day
Don’t wait any longer to give your cat the gift of joy and comfort. Our Japanese Style Rattan Cat Tree is more than just a piece of pet furniture; it’s a space where your cat can truly feel at home. Tap into the elegance of Japanese design and the natural instincts of your feline friend with this exquisite cat tree. Order now and watch your cat leap into a world of fun and relaxation!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of luminessa.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of luminessa.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of luminessa.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://luminessa.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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