Unveil a World of Fun and Comfort for Your Feline Friends
Introducing the ultimate cat paradise – our Deluxe Double-Layer Cat Condo & Climbing Tree, designed for the ultimate blend of fun, exercise, and relaxation for your beloved feline. Crafted with care and precision, this modern cat tree stands out as a beacon of innovation in pet furniture. Perfect for households with one or more cats, it promises endless entertainment and comfort for your furry companions.
Why Choose Our Cat Condo?
Our product boasts an array of features that cater to the natural instincts and needs of cats. From lounging to exercising, and scratching to exploring, this cat tree has it all.
- Double-Decker House: With two soft, washable beds, it’s ideal for multi-cat households. The six peek-a-boo holes offer playful engagement and privacy for each cat.
- Spacious Platforms: Large platforms provide ample space for cats to stretch, lounge, and oversee their domain. The plush cushions ensure a soft, cozy naptime.
- Exercise Wheel: A unique addition for energetic cats, the exercise wheel keeps them fit and entertained, channeling their energy positively.
- Durable Sisal Scratching Posts: Encourage natural scratching habits while protecting your furniture, thanks to the sisal-covered poles.
- Sturdy and Safe: Built on a solid pinewood base with anti-topple straps, ensuring stability and safety for your adventurous cats.
Experience the Difference
When best used, this cat condo offers a sanctuary for cats to play, exercise, and rest, ideally suited for any time of the day. Its special features, like the exercise wheel and double-layer design, make it a standout choice for cat owners looking for a multifunctional, engaging pet furniture piece. With its modern, stylish design, it blends seamlessly into your home decor while providing a dedicated space for your cats’ activities.
Bring Joy to Your Cat’s Life Today
Don’t miss the opportunity to enrich your cat’s life with our Deluxe Double-Layer Cat Condo & Climbing Tree. Perfect for cats under 10 lbs, it’s easy to assemble and promises a world of fun and relaxation for your furry friend. Embrace the joy and satisfaction of providing your cat with a high-quality, engaging, and comfortable living space. Order now and watch your cat thrive in their new favorite spot!
Remember, a happy cat leads to a happy home. Make the choice today that your cat will thank you for tomorrow!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of luminessa.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of luminessa.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of luminessa.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://luminessa.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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